Digital Inspections
Digital PDI Guide For Developers
A practical guide to moving from paper based PDI workflows to a cleaner, more accurate digital inspection process that site teams can use without slowing down.
Last updated: Dec 2025Pre Delivery Inspections are one of the most sensitive touchpoints in the homeowner journey. A rushed, paper based PDI usually means missed deficiencies, confused trades, and frustrated owners.
This guide walks through how to move from paper or Excel checklists to a digital PDI workflow that your site team will actually use.
Who this guide is for
Developers, customer care teams, and site supers who want a repeatable PDI process across all projects, not a new version invented on each building.
Why move from paper to digital
Paper and ad hoc spreadsheets create problems that only show up months later.
- Checklists live in binders and are hard to audit.
- Photos are stuck on phones with random file names.
- Handwriting is hard to read and easy to dispute.
- Follow up depends on whoever remembers to chase trades.
- Reporting across buildings is almost impossible.
A digital PDI workflow centralizes everything in one place and gives you standardized checklists, clean deficiency records, and real visibility across buildings.
What a good digital PDI workflow looks like
A strong workflow usually has five stages.
1. Prepare
- Define standard checklists by unit type and common area.
- Set up buildings, floors, units, and templates.
- Assign roles for site staff, trades, and customer care.
2. Inspect
- Complete PDIs on a tablet or phone.
- Capture issues with photos and clear descriptions.
- Tag items by category, trade, and location.
3. Assign and communicate
- Route deficiencies to trades or internal teams.
- Include context like unit, location, and photos.
- Use due dates that reflect occupancy timelines.
4. Track and close
- Monitor open items by trade, building, or category.
- Re inspect or verify work before closing items.
- Close items only when verified on site.
5. Report and improve
- Identify recurring issues or high risk areas.
- Improve your next phase or next building.
- Provide clear updates to leadership and ownership.
Key features to look for in a PDI tool
- Works offline on site. Most PDIs happen in areas with weak connectivity. Offline mode is essential.
- Structure that matches real buildings. Communities, buildings, floors, units, and common areas should be modeled accurately.
- Real deficiency tracking. You need more than pass or fail. Capture photos, categories, severity, and due dates.
- Roles and permissions. Site supers, trades, customer care, and partners should see only what they need.
- Useful reporting. Dashboards and exports should reflect real project activity.
How to roll out digital PDIs on your next project
Step 1: Choose a pilot building
Pick a building where PDIs have not started or where you are early in the turnover process. You want enough volume to learn from but not total chaos.
Step 2: Standardize your checklists
Decide which spaces must be inspected for each unit type and how issues should be categorized. Build templates so your team uses them consistently.
Step 3: Train the site team
Keep training short and practical. One walkthrough is more useful than ten slides.
Step 4: Bring trades into the loop
Trades should know how they will receive deficiencies and what is expected of them. If possible, give them access instead of sending screenshots.
Step 5: Measure and adjust
After the first cycle, adjust templates and categories instead of asking inspectors to work around missing options.
Common pitfalls to avoid
- Trying to mirror every legacy form exactly.
- Using too many categories on day one.
- No single owner for configuration.
- Waiting for a perfect setup before starting.
Where Unitwise fits
Unitwise is built specifically for digital inspections and deficiency tracking on residential and mixed use projects.
- Create standard PDI templates for unit types and common areas.
- Capture deficiencies with photos and location context.
- Assign items to trades or internal teams with due dates.
- Track completion across buildings and phases.
- Surface trends that inform your next development cycle.
If you want help designing a digital PDI flow for your next project, get in touch and share a recent building. We can map your current PDI or deficiency process into a clean digital version.
Want help mapping your PDI workflow
Share a project you are working on and we can walk through how Unitwise fits into your inspection and turnover process.